Frequently Asked Questions

We accept credit cards (VISA, Mastercard, JCB, AMEX) and bank transfers.

Yes, you can enroll at any time during the month. We offset the usage fee for the enrollment month against the following month's payment, so your tuition will never go to waste.

Yes, if you notify us by the 15th of the month, you can switch to a new plan starting the following month. We flexibly accommodate changes in lesson frequency and payment methods.

For monthly plans, there is no cancellation fee — simply notify us by the 15th to cancel at month end. For bulk plans, if the total contract exceeds ¥50,000 and the period is over 2 months, a fee of ¥50,000 or 20% of the remaining balance (whichever is lower) applies.

Yes, as long as you meet the minimum lesson requirement, we can flexibly adjust your lesson frequency. We will propose the optimal plan to suit your needs.

Yes, we flexibly accommodate requests for receipts and other documentation, including corporate-name invoices.

Yes, the enrollment fee is a flat ¥33,000 (tax included).

Each one-on-one lesson is 50 minutes.

Lessons are conducted online via Zoom. You can participate from a computer, tablet, or smartphone.

If you notify us at least 24 hours before the scheduled lesson, rescheduling is possible. Please note that the number of reschedules is limited and varies depending on your plan and contracted lesson count. Details will be provided at the time of enrollment.

Yes, instructor changes can be accommodated based on compatibility and your preferences. Please consult your dedicated coordinator.

All ELT lessons are conducted online, allowing you to participate from anywhere — whether at home or on the go.

A leave-of-absence policy for one-on-one courses is currently being developed. We will announce the details as soon as they are finalized. Please feel free to contact us with any questions.

The trial lesson consists of a counseling session to discuss your learning goals and current level, followed by an actual lesson experience. The trial is completely free, and we never engage in any high-pressure sales.

Yes, we can. We accommodate requests for attendance certificates, enrollment certificates, and other documents required for submission to your employer. Please let us know the type and format of documentation you need.

Yes, all lessons are conducted online, so you can participate from anywhere in the world. We can also adjust scheduling to accommodate different time zones.

Consumption tax does not apply to overseas residents; however, an equivalent service fee is charged, so the total tuition is the same as for residents in Japan.

If the issue is caused by your internet connection, it is not eligible for compensation, refund, or rescheduling. If the issue is on the instructor's end, we will arrange a makeup lesson or refund. We recommend taking lessons in a stable internet environment.

This varies by plan. Details will be provided during your consultation or upon inquiry.

Recording is permitted for personal study purposes only, provided your instructor has given consent. Please refrain from sharing recordings with third parties or using them for commercial purposes.

Yes, we offer a referral program. Please contact us for more details.

Yes, absolutely. We can flexibly accommodate requests for short-term intensive lesson schedules. Please feel free to let us know your preferred timeframe and lesson count.

This course is designed for intermediate and above learners (approximately TOEIC 700+). For beginners, we offer foundational courses to build your base. Please share your current situation with us first.

Whenever possible, we assign instructors with relevant industry backgrounds or specialized expertise. Please share details about your industry and work during the initial consultation.

Subject to instructor availability, we flexibly accommodate early morning and evening lessons. Please let us know your preferred times in advance.

Pricing varies based on number of participants, duration, and lesson format (one-on-one/group). After consultation, we'll propose a plan and estimate tailored to your requirements. Please contact us via our corporate site for details.

現在の英語力と目標によりますが、週1〜2回のレッスンで3〜6ヶ月程度で実務での変化を実感される方が多いです。駐在前の短期集中プログラム（1〜2ヶ月）にも対応しています。カウンセリングで目標と現状をお聞きし、具体的なスケジュールをご提案いたします。

本コースは英語中級者以上（目安：TOEIC600点〜）の方を対象としています。初級レベルの方には、カウンセリングで現状を確認させていただいたうえで、最適なコースや学習プランをご案内いたします。まずはお気軽にご相談ください。

可能な限り、近い業界のバックグラウンドを持つ講師、または専門領域に精通した講師をアサインいたします。事前のヒアリング時に、業界や業務内容を詳しくお聞かせください。

専任の講師が担当いたしますが、お仕事やご生活の都合に合わせて柔軟にスケジュールを調整可能です。海外との時差がある方や、早朝・深夜をご希望の方もお気軽にご相談ください。

人数・期間・レッスン形態（マンツーマン／グループ）によって料金が変わります。ヒアリングのうえで、ご要望に沿ったプランとお見積もりをご提案いたします。 詳細は法人向けサイトよりお問い合わせください。

It depends on the child's personality, but we generally recommend starting around early elementary school age (6+). For younger children, parent-child lesson participation can be arranged.

Absolutely. We start by making English fun, incorporating the native language as needed to build comfort with English.

For younger children, we recommend parents observe the first few lessons for reassurance. Once comfortable, children can have one-on-one time with their instructor.

We assign manageable homework based on your family's situation. Lessons without homework are also possible—just let us know.

Yes, absolutely. We recommend the optimal course as your child's goals and level evolve.

We design an individualized curriculum based on your child's age, level, and goals. Lessons progress step by step through conversation, phonics, reading, and more.

We send regular lesson reports to keep you informed of your child's growth. Questions and consultations about the learning plan are always welcome.

This course is designed for upper-intermediate to advanced learners aiming for IELTS 6.5 and above. For those below 6.0, we recommend starting with our Daily English course to build a foundation, then transitioning to the IELTS preparation course when ready.

Yes, we can. While lessons focus on Speaking and Writing, we can incorporate Reading and Listening exercises and technique instruction as needed. Please discuss this during your consultation.

It depends on your current and target scores. For example, if you're aiming to go from 6.0 to 6.5, intensive lessons may make it achievable in 3 months. We'll assess your situation during consultation and propose a realistic plan.

Yes, we support both. Academic is typically for university/graduate school admission, while General Training is for immigration and work visa applications. We provide appropriate preparation based on your goals.

Yes, ELT has teachers who have actually scored candidates as IELTS examiners. Because they know the scoring criteria inside out, they can specifically explain what changes will improve your score.

We primarily use official Cambridge materials, supplemented by practice tests and past papers selected by the instructor. All materials are customized to match your level and target score.

Yes, we conduct Speaking and Writing mock exams within lessons, and your instructor provides feedback aligned with the actual scoring criteria. Practicing under test-like conditions helps build confidence for exam day.

Yes, absolutely. Whether you want to focus on writing only or just interview preparation, we can customize the curriculum to your needs. Please let us know during counseling.

It depends on the time until your exam and your current level. Generally, we recommend 1-3 months at a pace of 1-2 lessons per week. We'll diagnose your current level in the trial lesson and suggest the optimal number.

This course is designed for junior high school students and above. For elementary school students, please consult with us during counseling. We'll suggest the best approach based on your child's English level and needs.

Yes, we cover all grades from Grade 3 to Grade 1. We provide instruction based on the question patterns and scoring criteria specific to each grade.

Absolutely no problem. Many students start from beginner level. Our instructors have extensive experience teaching English learners, so you can take lessons with confidence.

ELT has many senior students enrolled. You can take lessons at your own pace in a calm atmosphere.

Yes. Please start with a trial lesson. Questions and consultations only are also welcome. We never engage in high-pressure sales.

Yes, all lessons are available online. You can easily participate from the comfort of your home.

Upon enrollment, we will carefully guide you through how to use the tools required for lessons. If you have any concerns about setup, please feel free to reach out to us.

Required levels vary depending on time until exams and target schools. We'll first conduct a consultation and simple level check, then propose a plan that balances English foundation building and test preparation.

Yes, you can. For children already enrolled at international schools or boarding schools, we can provide class follow-up, assignment support, and exam preparation only.

Yes. We have supported children in various time zones including Asia, Europe, the Middle East, and North America. Please let us know your family's schedule and we'll work out suitable times.

Yes, we accept requests for specific subjects only, such as Math, Science, or particular IB/A-level subjects. Combinations with other subjects are also possible, so please let us know your preferences.

Yes. We take into account your child's aptitude, your family's priorities, and budget to provide guidance from the school selection stage onward. Our consultants are well-versed in international schools and boarding schools both in Japan and abroad.

Fees vary depending on the target school, scope of preparation, and duration of study. We will discuss your needs during a free consultation and provide a tailored estimate.

Our students have been accepted to prestigious UK schools such as Harrow School and St. Paul's School, as well as leading international schools in Japan and abroad. We are happy to share more details during your consultation.

There are stages where parental involvement is required, such as school selection, document preparation, and interview practice. We will clearly outline the necessary actions at each step, so you can proceed with confidence.

Payment is processed in US dollars via credit card ($180/month). Your card company's exchange rate applies, so the amount charged in yen may vary slightly from month to month (approximately JPY 27,000 or more). Exchange rates and fees differ by card issuer.

Yes. After registering via LINE, we will arrange a free level check. If your child's level is below Eiken Grade 3 equivalent, they can build foundational skills in our supplementary group English class before joining the main class. The system is designed to let your child progress at a comfortable pace.

With small class sizes of 6 to 8 students, the instructor monitors each child's comprehension as the lesson progresses. Additionally, a key-point summary in Japanese is distributed after each class for easy review. Most children who feel nervous at first become comfortable within just a few sessions.

We share a recording of the class along with a key-point summary in Japanese, so your child can review at their own pace.

A computer or tablet with a stable internet connection is all you need. Please ensure the device has a camera and microphone.

Yes. There is no minimum contract period. If you notify us by the 15th of the month through the designated process, your membership will end at the end of that month. A leave-of-absence option is also available for temporary pauses during long holidays.

We are currently preparing for launch. Those who register via LINE will receive priority notification as soon as class schedules and groupings are confirmed.

We are planning for Saturday mornings, but the final schedule will be determined based on registrants' preferences. Please let us know your preferred days and times through the survey available after LINE registration.

Classes are limited to 4 to 6 students. The instructor tracks each student's understanding as the lesson progresses.

We handle sibling enrollment inquiries on a case-by-case basis. Please contact us for more details.

As a guideline, we welcome those at intermediate level or above who can express their opinions in conversation.

Yes. Native instructors create equal speaking opportunities for all participants, so please don't worry.

We provide articles or videos that can be read in about 20-30 minutes in advance.

To prioritise the safety of the space, we generally don't share recordings. Please contact us individually about make-up sessions.

While we value courtesy, we strive for a warm atmosphere. Discussion is not about attacking—it's a place to deepen each other's perspectives.