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Legal Notice

Legal Notice

ELT School of English Ltd. (Japanese domestic agent: Sekigin LLC) hereby discloses the following information in accordance with Article 11 (Advertising for Mail Order Sales) of the Act on Specified Commercial Transactions.

Service Name
ELT Online English
Business Name
Sekigin LLC UK Entity: ELT SCHOOL OF ENGLISH LIMITED
Representative
Tatsuya Tanaka UK Entity: Reiko WINTERBOTTOM (Reiko Suzuki)
Address
5-32-12 Shiba, Minato-ku, Tokyo, Japan UK Entity: 35 Ballards Lane, London, N3 1XW
URL
https://www.eltschool.jp/
E-mail
info.jp[at]eltschool.co.uk
Business Description
Operation of online English conversation services
Pricing
Monthly subscription or lump-sum payment (details according to our terms)
Payment Methods
Bank Transfer Credit Card Payment Credit card payments accept VISA, MASTER, JCB, American Express, and Diners.
Payment Timing
<One-time Payment> Credit Card: At the time of purchase Bank Transfer: Within 5 days of purchase <Recurring Payment> Credit Card: At initial purchase, then on the 1st of each following month Bank Transfer: Within 5 days of initial purchase, then by the 1st of each following month
Additional Fees
Bank transfer fees apply only for bank transfers. (Credit card processing fees are borne by our company.) Depending on your plan, you may need to purchase commercially available textbooks.
Service Activation
Before starting paid services, please pay the usage fee using one of the above payment methods. Lessons can begin immediately upon payment confirmation. (However, if weekends or holidays are involved, approval may take additional time.) Please see here for details.
Refunds & Cancellation
You may cancel by notifying us through the prescribed method (email or our website contact form) by the 15th of the month prior to your desired cancellation month. *If cancellation notice is received after the 15th, cancellation will be completed at the end of the month following your desired cancellation month. Please note that we do not offer prorated refunds.
Service Quality
Regarding cases where communication quality is insufficient due to internet connection circumstances, please see here.
About Our Services
All online lessons are conducted entirely online.
Legal Notice | ELT